Privacy Policy
Your Privacy Matters to VexonPath
Last Updated: March 15, 2025
Information We Collect
At VexonPath, we collect information to provide better stress management education and services. When you register for our programs or browse our website, we gather specific data to enhance your learning experience.
Personal Information
Name, email address, phone number, and location details you provide during registration
Educational Data
Course progress, assessment results, learning preferences, and participation in webinars
Usage Information
Website navigation patterns, time spent on content, and device information
Communication Records
Support requests, feedback submissions, and correspondence with our team
We collect this information through direct submission, automated tracking technologies, and third-party educational tools integrated into our platform.
How We Use Your Information
Your data helps us create personalized stress management learning experiences. We analyze your progress to recommend suitable courses and track your development through our programs.
- Deliver educational content tailored to your stress management needs
- Send course reminders, updates, and relevant educational materials
- Provide technical support and respond to your inquiries
- Improve our platform based on user behavior and feedback
- Generate anonymized reports for educational research purposes
- Ensure platform security and prevent unauthorized access
- Comply with legal requirements under Indian data protection laws
We never use your personal information for purposes beyond education and platform improvement. Your learning data remains confidential and is processed solely to enhance your stress management education.
Information Sharing and Disclosure
VexonPath maintains strict control over your personal information. We limit data sharing to specific scenarios that directly support your educational experience or legal compliance.
We never sell your personal data to third parties. Your information is shared only with trusted educational partners and service providers who help deliver our stress management programs.
- Educational technology providers who host our learning management system
- Email service providers for course notifications and educational newsletters
- Payment processors for secure transaction handling
- Analytics services to understand platform usage (anonymized data only)
- Legal authorities when required by Indian law or court orders
- Professional accreditation bodies for certification verification
All third-party partners sign comprehensive data protection agreements ensuring your information receives the same level of protection we provide. We conduct regular audits to verify compliance with our privacy standards.
Your Privacy Rights
Under Indian data protection regulations and our commitment to transparency, you have comprehensive rights regarding your personal information.
Access Your Data
Request a complete copy of all personal information we store about you, including learning progress and communication history.
Correct Information
Update or correct any inaccurate personal details in your account at any time through your profile settings.
Delete Your Account
Request complete deletion of your account and associated data, subject to legal retention requirements.
Control Communications
Opt out of marketing emails while maintaining access to essential course notifications and updates.
To exercise these rights, contact our privacy team at [email protected] with your specific request. We respond within 15 business days and provide clear information about any actions taken.
You also have the right to file complaints with relevant Indian data protection authorities if you believe we've mishandled your personal information.
Data Security and Protection
We implement comprehensive security measures to protect your personal information from unauthorized access, misuse, or disclosure. Our security framework follows industry best practices and Indian regulatory requirements.
- Advanced encryption for data transmission and storage using AES-256 standards
- Secure servers located in certified data centers within India
- Regular security audits conducted by independent cybersecurity firms
- Multi-factor authentication for staff access to personal data
- Automated backup systems with encrypted off-site storage
- Incident response procedures for potential data breaches
- Regular staff training on data protection and privacy practices
While we maintain robust security measures, no system is completely immune to threats. We continuously monitor for vulnerabilities and update our security protocols to address emerging risks.
In the unlikely event of a data breach affecting your personal information, we'll notify you within 72 hours and provide clear information about what happened and steps we're taking to resolve the situation.
Data Retention and Deletion
We retain your personal information only as long as necessary to provide educational services and comply with legal requirements. Different types of data have varying retention periods based on their purpose.
- Account information: Retained while your account remains active plus 2 years
- Course progress data: Kept for 5 years to support continued learning and certification
- Communication records: Maintained for 3 years for quality assurance purposes
- Financial transaction data: Stored for 7 years as required by Indian tax regulations
- Website usage logs: Automatically deleted after 12 months
- Marketing consent records: Retained until you withdraw consent plus 1 year
When retention periods expire, we securely delete your data using certified destruction methods. You can request earlier deletion of specific information types, subject to legal and contractual obligations.
If you close your account, we begin the deletion process immediately but some information may remain in backup systems for up to 90 days during our standard backup cycles.
Cookies and Tracking Technologies
VexonPath uses cookies and similar technologies to enhance your browsing experience and analyze website usage. These tools help us understand how you interact with our content and improve our services.
- Essential cookies: Required for basic website functionality and security
- Performance cookies: Help us understand which content is most valuable to learners
- Functional cookies: Remember your preferences and login status
- Analytics cookies: Provide insights into website usage patterns (anonymized)
You can control cookie settings through your browser preferences. However, disabling essential cookies may limit your ability to access certain features of our educational platform.
We don't use advertising cookies or participate in behavioral advertising networks. Our tracking focuses exclusively on improving educational content delivery and platform performance.
International Data Transfers
Your personal information is primarily stored and processed within India. However, some educational technology services we use may involve data transfers to other countries with adequate data protection standards.
When international transfers occur, we ensure appropriate safeguards are in place:
- Standard contractual clauses approved by Indian data protection authorities
- Adequacy decisions recognizing equivalent privacy protection levels
- Certification schemes ensuring international compliance standards
- Regular audits of international partners' privacy practices
We maintain detailed records of all international data transfers and can provide specific information about where your data is processed upon request.
Changes to This Privacy Policy
We may update this privacy policy periodically to reflect changes in our services, legal requirements, or privacy practices. Significant changes will be communicated through multiple channels to ensure you're informed.
- Email notification to all registered users for major policy changes
- Prominent website notices for 30 days following updates
- Updated version date clearly displayed at the top of this policy
- Summary of key changes provided in plain language
Minor updates, such as contact information changes or clarifications, may be made without advance notification. We encourage you to review this policy regularly to stay informed about how we protect your privacy.
Continued use of our services after policy updates indicates acceptance of the revised terms. If you disagree with changes, you can close your account or contact us to discuss your concerns.
Privacy Questions or Concerns?
Contact our privacy team for assistance with data requests, policy questions, or privacy concerns.
Email: [email protected]
Phone: +91 8871152480
Address: Yeshwant Apt Deccan, Ghole Rd, Shivajinagar, Pune, Maharashtra 411004, India